Elegance Boutique specializes in personalized jewelry and customized items. We offer a range of products, including engraved necklaces, custom bracelets, personalized rings, and unique gift items tailored to your preferences.

Placing an order is simple. Browse our online store, select the item you wish to personalize, choose your customization options, and add it to your cart. Then proceed to checkout, where you can enter your shipping details and proceed to payment by MCB Juice or Bank Transfer using your order number.

Once your order is placed and payment is received, it usually takes 2 business days for production, and an additional 3 business days for shipping within Mauritius. 

Since personalized items are made specifically for you, we do not accept returns or exchanges unless the item is defective or damaged upon arrival. Please contact our customer service team if you have any concerns.

We recommend keeping your jewelry away from harsh chemicals, and sea water to maintain its shine and longevity. Store your pieces in a cool, dry place when not in use.

If you need to make any changes to your order, please contact us within 30 minutes of placing it. After this time, we may not be able to modify your order as it may already be in production or ready.

You can reach our customer support team via email at info@eleganceboutique.mu or by phone at +230 5911 5300 during business hours. We’re here to help with any questions or concerns you may have.

We currently accept payments through MCB Juice and bank transfer. We are working on setting up additional payment options, including a payment gateway, which will be available soon